Sony Records Contact: Your Ultimate Guide to Connecting with the Music Giant

Topic sony records contact: Discover the essential ways to reach Sony Records, from global headquarters to customer support, ensuring your queries are heard by the music industry titan.

How can I contact Sony Records?

To contact Sony Records, you can follow these steps:

  1. Visit the Sony Music website.
  2. Click on the \"Contact\" or \"Contact Us\" link at the bottom of the page.
  3. You will be redirected to a new page with contact information for various departments.
  4. For general inquiries, you can reach out to their press and media department at press.me@sonymusic.com or their brand and licensing department at brands.me@sonymusic.com.
  5. If you are interested in licensing a song or video from a Sony Music artist for your project, you can send an email to booking.me@sonymusic.com.
  6. Provide all the necessary details in your email, including your name, contact information, project details, and any specific requests or questions you may have.

By following these steps, you should be able to contact Sony Records for any relevant inquiries or requests you may have.

Global Headquarters Contact Information

For those looking to connect with Sony Records at the highest level, the global headquarters is your primary point of contact. Here\"s how you can reach out:

  • Address: 1-7-1 Konan, Minato-ku, Tokyo, 108-0075 Japan
  • Phone: +81-(0)3-6748-2111
  • Email: Use the online contact form on the official website for directed inquiries.
  • Office Hours: Monday to Friday, 9:00 AM to 5:30 PM JST, excluding public holidays.

Visitors are advised to schedule appointments in advance for any in-person meetings to ensure availability and access. For more specific inquiries, including A&R, licensing, and press information, reaching out to the respective departments through the website\"s contact page is recommended.

Global Headquarters Contact Information

Regional Offices Contact Details

Sony Records has a global presence with regional offices around the world. For localized support and inquiries, find the contact information for the office nearest to you:

  • United States
  • Address: 25 Madison Avenue, New York, NY 10010-8601
  • Phone: +1-212-833-8000
  • Email: Through the US official website contact form
  • United Kingdom
  • Address: 9 Derry Street, London W8 5HY, United Kingdom
  • Phone: +44-20-7361-8000
  • Email: Via the UK website\"s contact section
  • Japan
  • Address: 1-7-1 Konan, Minato-ku, Tokyo, 108-0075 Japan (also the location of the global headquarters)
  • Phone: +81-(0)3-6748-2111
  • Additional contact methods include a dedicated local contact form on the Japanese website.

For other regions such as Europe, Asia, and South America, please refer to Sony Records\" official website. Each regional office provides specific services tailored to their market, including artist support, customer service, and more.

Regional Offices Contact Details

Customer Support and Service Inquiries

For all your customer service needs, Sony Records is dedicated to providing top-notch support. Whether you have questions about music releases, need assistance with services, or have feedback, here\"s how you can get in touch:

  • Online Support: Access the official Sony Records website to use the contact form specifically designed for customer inquiries.
  • Phone Support: Reach out to the customer service hotline available in your region for direct assistance. Regional hotline numbers are listed on the Sony Records website.
  • Email Support: For less urgent inquiries, sending an email through the contact form on the website ensures your message is directed to the appropriate department.
  • Social Media: Sony Records is active on various social media platforms. Direct messaging through platforms like Twitter and Facebook can also be an effective way to get quick answers to your questions.

Customer support hours may vary by region, so it\"s recommended to check the specific times for your local office. Sony Records aims to respond to inquiries as swiftly as possible, with most questions answered within a few business days.

Customer Support and Service Inquiries

Media and Press Inquiries

Sony Records welcomes inquiries from the media and press. If you\"re looking for press releases, comments, or to arrange interviews with artists, here\"s how to get the information you need:

  • Press Contact Form: Visit the official Sony Records website to access the dedicated contact form for press inquiries. This ensures your request reaches the communications team directly.
  • Email Address for Press: For direct email communication, use the specific press contact email provided on the Sony Records website. This is ideal for urgent media inquiries.
  • Press Kit Access: Media representatives can request access to press kits, which include high-resolution images, biographies, and other relevant materials through the contact form.
  • Social Media Channels: Sony Records\" official social media accounts also serve as a resource for news updates, announcements, and engaging with the brand for media-related questions.

For timely responses, please include detailed information about your media outlet, the nature of your inquiry, and any deadlines you are working towards. Sony Records aims to support journalists and media professionals with accurate and up-to-date information.

Media and Press Inquiries

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Artist and Repertoire (A&R) Contacts

For aspiring artists and songwriters looking to connect with Sony Records, the A&R department is your gateway. Here\"s how you can reach out to the A&R team:

  • Online Submission: Many Sony Records regional websites offer an online submission form for demos. Check the specific instructions and requirements for each region.
  • Email Submissions: Some regions accept demo submissions via email. Find the correct A&R email address on the official Sony Records website for your region.
  • Mailing Physical Demos: If you prefer to send a physical demo, you can mail it to the regional office\"s address. Ensure you include all relevant contact information and a brief introduction.
  • Networking Events: Sony Records A&R representatives often attend music industry events, showcases, and conferences. These can be great opportunities to make direct connections.

When reaching out to the A&R department, remember to present your music professionally and respectfully. Due to the volume of submissions, response times may vary, but Sony Records is committed to discovering and nurturing new talent.

Artist and Repertoire (A&R) Contacts

Music Licensing and Sync Requests

For professionals seeking to license Sony Records music for films, TV, commercials, video games, and other multimedia projects, the licensing team is ready to assist. Follow these steps to submit your request:

  • Contact the Licensing Department: Use the dedicated contact form on the Sony Records website specifically for licensing inquiries to ensure your request is directed appropriately.
  • Provide Detailed Information: When submitting your request, include details about the project, such as the type of use, duration, territory, and any specific tracks you are interested in.
  • Email Directly for Sync Licenses: For sync licenses, which allow music to be synchronized with visual media, email the sync team directly using the email address provided on the Sony Records website.
  • Consultation: The licensing team may offer consultations to discuss your needs in detail and suggest the best licensing options for your project.

Sony Records aims to streamline the licensing process, offering a wide range of music suitable for various uses. Responses to licensing requests are timely, helping you meet your project deadlines with the perfect soundtrack.

Music Licensing and Sync Requests

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Feedback and Complaints Procedure

We value your feedback and are committed to providing the best possible service. If you have a suggestion, feedback, or a complaint about our services, please follow the procedure outlined below to ensure it is addressed promptly and effectively.

  1. Submit Your Feedback: Please visit our website and use the feedback form available on our contact page. Provide as much detail as possible about your experience, including any relevant dates, locations, and any personnel involved.
  2. Acknowledgement of Receipt: Upon receiving your feedback or complaint, we will send you an acknowledgment within 48 hours, confirming that we are looking into the matter.
  3. Investigation Process: Your feedback will be thoroughly investigated by our dedicated team. We may contact you to gather additional information if necessary.
  4. Resolution and Response: We aim to resolve complaints within 10 business days. Once a resolution has been reached, we will inform you of the outcome and any actions we have taken or plan to take.
  5. Further Escalation: If you are not satisfied with the resolution, you can request that the matter be escalated to a senior manager for review. We will provide you with the senior manager\"s response within 5 business days.
  6. Contacting External Bodies: Should you remain dissatisfied with our final response, you may consider contacting external bodies such as consumer protection agencies or the Better Business Bureau for further assistance.

We strive to continuously improve our services and appreciate your input. Your feedback is invaluable to us as it helps us to improve our offerings and better serve our customers and partners.

Feedback and Complaints Procedure

Social Media and Online Support Channels

Stay connected with us through our various social media and online support channels. We are active on several platforms to provide you with the latest news, support, and opportunities to engage with our content and communities. Here\"s how you can connect with us:

  • Twitter: Follow us @SonyMusic for real-time updates, announcements, and direct customer service support.
  • Facebook: Like our page on Facebook at Sony Music Entertainment to stay informed about our artists and releases. You can also send us messages for support and inquiries.
  • Instagram: Follow us on Instagram @SonyMusic to get a glimpse behind the scenes and discover new music from our artists.
  • YouTube: Subscribe to our YouTube channel for the latest music videos, artist interviews, and live performances.
  • LinkedIn: Connect with us on LinkedIn for our latest company news, job openings, and industry insights.
  • Customer Support Portal: Visit our official website and navigate to the support or contact section for FAQs, support tickets, and live chat options.
  • Email Newsletters: Sign up for our email newsletters through our website to receive exclusive updates, promotions, and more directly to your inbox.

Our social media and online channels are monitored regularly, and we strive to respond to inquiries and feedback as quickly as possible. We look forward to connecting with you and enhancing your experience with Sony Music Entertainment.

Social Media and Online Support Channels

FAQs and Help Center Access

Our FAQs and Help Center are designed to provide you with quick and easy access to the answers you need about our services, products, and policies. Whether you have questions about your account, need assistance with a service, or are looking for more information on our music licensing processes, our comprehensive FAQs and online help resources are here to assist you.

  • How to Access the FAQs: Visit our official website and navigate to the \"Support\" or \"Help Center\" section. Here, you will find a wide range of frequently asked questions categorized by topic for ease of access.
  • Searching for Answers: Use the search function within the Help Center to quickly find specific information or answers related to your query. Simply enter keywords related to your question to view relevant FAQs.
  • Topics Covered: Our FAQs cover a broad spectrum of topics, including account management, music licensing, technical support, payment and billing issues, and information about our artists and releases.
  • Getting Further Assistance: If you cannot find the answer to your question in the FAQs, our Help Center provides instructions on how to get in touch with our customer support team for personalized assistance.
  • Feedback on FAQs: We continually update our FAQs based on the feedback and inquiries we receive. If you have suggestions for additional questions or improvements, please let us know through our feedback form available on the website.

Our goal is to make it as easy as possible for you to find the information you need. We encourage you to make use of our FAQs and Help Center for fast and efficient support.

For comprehensive support and the latest updates from Sony Records, our detailed contact guide ensures you\"re always connected. Dive into a world of musical excellence and unparalleled service today.

FAQs and Help Center Access

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